Home Loan Servicing Home Loan Servicing
Request a Payoff Quote
A payoff quote itemizes the total amount to repay your loan in full. There are three ways to request a payoff quote: Phone, Mail, or Fax.

Online
To request a payoff quote online, click here. You will be required to log in.

Phone
Receive a payoff quote* through our automated phone system by calling 866.570.5277 and following the prompts. If your loan is not eligible for an automated quote, you will be forwarded to a Customer Service Representative.

Mail
Send a payoff quote* request to:

Seterus, Inc.
ATTN: Payoff Department
PO Box 1077
Hartford, CT 06143-1077

Please allow up to seven business days for your request to be processed.

Fax
Send a payoff quote* request to 866.578.5277. Click here to confirm that we received your fax.

Please allow up to seven business days for your request to be processed.

A notification will be sent to your Seterus online Secure Inbox once we receive your fax. To check the status of your fax please log into your online account. Please allow up to 12 hours for your fax to be uploaded in our system. If you do not have an online account with Seterus, you can create one by clicking the Need to Register link in the MyMortgage Login box above.

We will also send a notification to your personal e-mail account on file once the fax has been received.

You can "opt out" of receiving personal email notices using the My Profile "link" tab within your online account.
*If a third party will be making the payoff quote request, a signed borrower authorization must accompany the request. Click here to download the third party authorization form.